1. Purpose of Data Collection
We collect your personal data to:
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Process orders
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Fulfil deliveries
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Provide customer support
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Improve our website
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Send account, order, or promotional updates (optional opt-in)
2. Types of Data Collected
Including but not limited to:
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Name
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Contact number
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Email
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Delivery address
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Payment information
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Order history
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IP address
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Browser and device data
3. How Data Is Used
We use your data to:
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Process and deliver orders
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Manage your account
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Provide customer service
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Improve website experience
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Comply with legal requirements
4. Who We Share Data With
Data may be shared with:
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Payment service providers
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Delivery partners
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Website hosting services
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Security & spam detection tools
We do NOT sell your data.
5. Data Retention
Order and account data is retained for at least 5–7 years for compliance with IRAS/ACRA.
6. Your Rights
You may:
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Request access to your data
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Request correction
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Request deletion (where legally permitted)
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Withdraw consent for marketing messages
7. Contact for PDPA Matters
📧 cs@ezyonline.shop
📞 +65 6477 0973